Would you like to join us?
Have you got a dog friendly holiday property near the coast in Norfolk that you are letting out? Is it doing well for you? Is it easy to get the bookings or are you struggling with the different listing sites and their rules and restrictions? Does Facebook confuse you? Is Airbnb messing with your head?! Do you live in fear of a double booking? Or in fear of not getting bookings?! Are you buying one or doing one up and don't really know where to start with getting the bookings (and some money back to pay for all that work!)
If so, I know we could help you get better bookings much more easily or start you off! Want to hear the experiences of one our existing owners? Watch this little video here. Want to find a holiday cottage for sale and ready to go? Scroll down this page.
What do we do?
What we do is very simple; we list owners' properties on our website and then market directly to dog owners from around the country.
We do that via the website and social media. We take care of all the advertising and marketing, handle the money, send out all the emails,
keep track of the bookings, sort the GDPR stuff, chat with the guests before and after their holiday and get the reviews and feedback.
For this we charge a commission fee that is way lower than many of the larger, less personal agencies!
(I can give you LOTS more details about all of this if you are interested in joining us.)
Take a look at our popular and active Facebook page too see one of our most popular booking sources.
What do we want you to do?
What we ask of our owners is also very simple - be prepared to not just accept, but to positively welcome, 4 dogs.
If you want to welcome more then that is absolutely fine by us! Some of our most popular properties regularly have 6 upwards to stay
... and do you know what, they cause WAY less mess than children! Several times I have owners join us who want to limit the numbers
to just 2 or 3 but who soon learn that being able to offer properly dog welcoming accommodation for the
owners of 3+ dogs is very rewarding and much less scary than it sounds!
We have never charged for dogs. We are perfectly happy for them to go on the sofas and make sure throws are provided
for this. We ask our owners to provide some dog equipment - like bowls, beds, and maybe some toys. There isn't a list or a
minimum requirement, but in our experience, the more you can think like a dog owner (and most of our owners do
have their own dogs so they already do!) and provide what they might want, the better the feedback, goodwill and bookings.
Dog owners love bringing their dogs to this part of Norfolk as it's so very dog-friendly all along the coast!
One of the most dog friendly parts of the country in our 'umble opinion!
Want to know about us?
East Ruston Cottages has been offering properly dog-friendly and award-winning holiday accommodation in Norfolk for 12 years.
I'm Sue Allen, I run the business, and I have lived in Norfolk for over 30 years with my dogs but you can
read more in the About Us section of the website if you are interested.
I am very ably supported by Karen and Kerry who do a fabulous job of the accounts and admin (Karen) and marketing (Kerry).
Both are mums who work from home and Kerry has her own dogs too. I love being able to support self-employed women
so they can work from home around their family lives rather than be tied to an office.
I know this part of Norfolk very, very well and can usually answer any of the questions that guests have about here.
I make sure I know all the ERC properties very well too - all of this helps answer the guests questions, like ...
How secure is the garden? How big is the freezer? Are the pillows feather or non feather? Where can I hire a boat that will take my dogs?
Is there a cafetiere/pizza cutter/loaf tin/egg slicer? Can I borrow a crate for my dog to save me bringing one?
And 100s more that I have answered over the years! And if I can't I know someone who can.
How much can I get for my cottage bookings?
Each property is different but we do have a structure that we work within, taking into account all sorts of details:
Size/Number of bedrooms, Quality of accommodation, Location, Dog-friendliness and extras and add-ons that you can provide
I can certainly give you an idea but visiting the cottage is by far the best way of working out the prices!
Can I take my own bookings as well?
Absolutely. Several of the cottages on the website currently are co-marketed with the owners getting their own bookings.
After all, the goal is to get the bookings in and get as many people to this part of Norfolk with their dogs to have a
great holiday, support the local shops, cafes, pubs etc. All we ask is that you make sure you let us know when you
have your own bookings (or those from another source) so we avoid the hell that is double bookings! This is really easy
with our bookings system - SuperControl. You have your own personal log in where you can see all your bookings and
here you can just with a few clicks add your own bookings. It's a great system, used very widely within the holiday lettings industry.
What if I live away?
Several of our owners live out of Norfolk (I know, such a shame - they are missing the best bit) but I have helped set
them up with teams of local people to clean, do gardening, maintenance work and DIY, and all report back to them. I'm always
happy to get you started, monitor how things are going and be on call for any problems. And if you wanted to chat with any
of them to find out how it is done, I know they would be happy to help!
So, if you want to know more about possibly adding YOUR Norfolk holiday home to the East Ruston Cottages list please do get in touch.
We can have a chat and take it from there!
01692 580364 or 077 6666 5684 or firstname.lastname@example.org
Thanks for reading!